Privacy policy

INCOGA NORTE, S.L.U. understands that it is vital to maintain a transparent relationship with you, therefore, we display our Privacy Policy below, so you are duly informed anytime about how we collect and safely treat any data you provide us.

Your data shall be processed in compliance with current legislation and, in particular, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. It is also processed pursuant the Organic Act 3/5 December 2018 on the Protection of Personal Data and Guarantee of Digital Rights.

A careful reading of our Privacy Policy will provide you with the necessary information to know what is the scope of the data you provide us.

1.- Who is responsible for processing your data?

If you, or an authorized person, have provided us with your data, we inform you that INCOGA NORTE, S.L.U., with CIF: ESB15847262 is responsible for the processing thereof. These data will be processed in accordance with the provisions of current regulations on the protection of personal data.

It is possible that there are other controllers in the processing we carry out, in which case we shall always inform who is responsible for the processing of the same, as well as their data of identification.

INCOGA NORTE, S.L.U. commits to fulfil the obligation of secrecy of personal data and its duty to keep them. As such, we adopt the necessary measures to avoid its alteration, loss, unauthorized processing or access in accordance with the provisions of the Regulation.

INCOGA NORTE, S.L.U. is part of a group integrated by:

INCOGA NORTE, S.L.U. (B15847262) – CERCONS 06, S.L.U. (B70067145) – DECORGA PINTURA, S.L. (B15955958) – EL HUERTO DE SANTA CRISTINA, S.L.
(B15806706) – RENDUELES SUMINISTROS, S.L (B70369996) – HEALTH&WELLNESS TECNOLOGY, S.L (B70369533) – FINCA MILLARA BODEGAS Y VIÑEDOS, S.L.
(B27391531) - INCOGA SMART BUILDING GROUP, S.L. (B15914419) - CERCONT INVERSIONES, S.L (B70545165)- CONTINUA ENERGÍAS POSITIVAS, S.L
(B70572045)– COTO RIVAS, S.L(B15156995)- ESTUDIO DE INGENIERIA DE RUIDOS Y AISLAMIENTOS, S.L (B70019138)- LUPA EVENTOS, S.L.(B70541586).

2. WHERE DO WE REPORT?

INCOGA NORTE, S.L.U. informs through the website www.incoga.com in the section corresponding to the privacy policy. More information in “Legal Notice”.

3. WHAT PERSONAL DATA DO WE PROCESS?

The personal data we process are:

  • Those that you choose to provide voluntarily
  • The data derived from the communications you maintain with us.
  • The information corresponding to your own browsing in case of Online Services, (IP address or information derived from cookies or similar devices (you can see our Cookies Policy on the website).
  • That information that is available in sources accessible to the public, which we can legally access.
  • The data derived from the contractual or pre-contractual relationship you maintain with us, including your image, always keeping you informed on the possibility of taking your image.
  • Those ones, the third parties provide us as concerning you, on legitimate grounds or after having obtained your consent in this respect.
  • The data of third parties that you provide us, with the consent of the concerned third party.

4. HOW DO WE PROCESS THE DATA?

INCOGA NORTE, S.L.U. shall always treat your personal data in strict compliance with current legislation. In addition, we inform you that we have the appropriate technical and organizational measures to guarantee an optimal level of security, thus guaranteeing that only the authorized persons shall access the data we should keep intact, avoiding any intentional or accidental loss and that we have reinforced the data processing systems and services.

Processing of personal data refers to the operations, steps and technical procedures carried out in an automated or non-automated manner, making it possible to collect, store, amend, transfer and carry out other actions on personal data.

In addition, we report a joint processing of the data by the entities of the group as detailed by point 1 of this privacy policy.

5. WHICH IS THE LEGAL BASIS FOR PROCESSING?

The legal basis of processing of personal data shall be that resulting from the contractual or pre-contractual relationship, the employment relationship or any other that is required for the processing of data, such as the express consent.

6. HOW DO WE MANAGE ELECTRONIC COMMUNICATIONS?

In the case of receiving communications by these means (e-mails, automated form response messages, and other communication systems) we inform you that the messages are addressed exclusively to their recipient and may contain privileged or confidential information. If you are not the indicated recipient, please note that the use, disclosure and/or copying of this information without permission is prohibited under current legislation.

Pursuant the provisions of Act 34/11 July 2002 on Information Society Services and Electronic Commerce and Directive 2002/58/EC we inform you that in the event that you do not wish to receive communications and information of commercial nature through this electronic communication system, you notify shall us by this same manner indicating in the subject "UNSUBSCRIBE FROM MARKETING COMMUNICATIONS" so that your personal data be removed from our database. Your request shall be activated within 10 days from the date it was sent. If we do not receive an express reply from you, we shall understand that you accept and authorize our entity continue sending the aforementioned communications.

7. FOR HOW LONG DO WE STORE YOUR PERSONAL DATA?

The personal data concerning natural persons INCOGA NORTE, S.L.U. collects by any means, shall be kept as long as the interested party does not apply for its deletion. Likewise, it shall be kept as long as the relationship leading to the processing of the data is maintained, complying in any case with the legally-prescribed periods. At the end of this period, personal data shall be deleted from all systems of INCOGA NORTE, S.L.U.

8. WILL YOUR DATA BE COMMUNICATED TO THIRD PARTIES?

There shall be no transfer, assignment or transfer of personal data, except for the actions already notified, which is not occurring as a result of a legal obligation. If the Public Administration or Autonomous Institutions, according to the competences the law expressly grants them, asks for your data, we shall communicate it.

If there is a transfer, assignment or transfer of personal, as an exception of the cases previously provided, you shall be previously informed so that, if appropriate, you give us your consent.

In view of correct organization, good operations and procedures guaranteeing good management, INCOGA NORTE, S.L.U. may need to contract the services of consultants, professionals, or of other service companies to process data according to our indications.

This third parties processing is regulated by means of a written contract or by any other legally permitted procedure, allowing proving entering into it and the content, expressly mentioning that the data processor shall process the data according to our instructions, and shall not apply or use them for a purpose other than the one contained in the said contract, nor shall communicate it, even for storage, to other people.

9. WHAT RIGHTS DO YOU HAVE?

The data protection regulations give you the following rights:

  • The right to surrender any previously given consent.
  • The right of access: knowing what type of data is being processed and the features of the treatment that is carried out.
  • The right of remedy:: being able to request the remedy of data that are inaccurate or untrue
  • The right of portability: being able to obtain a copy in interoperable format of the data being processed.
  • The right to limit processing in cases where it considers that it is not necessary.
  • The right of cancellation: request the cessation of the processing of data and its deletion when its storage is no longer necessary.

If you need more information regarding the processing of your data, to rectify those that are inaccurate, to oppose and/or limit any treatment that you consider not necessary, or request the cancellation of the treatment when the data is no longer necessary, you can write to INCOGA NORTE, S.L.U. in Ctra. Baños de Arteixo, 33, 15008 - A Coruña (A Coruña) or by e-mail to incoga@incoga.com.

  • Said communication must include the following information: name and surname(s) of the user, the request being made, address and supporting data.
  • These rights must be exercised by the user himself/herself. However, they may be exercised by another party, as legally authorized representative of the user. In this case, documentation proving representation of the concerned party must be provided.

Likewise, we want to inform you that you can withdraw the given consent, without affecting the lawfulness of the already carried out processing, sending your request to the same address indicated above. In this case, you must submit your request and a copy of your ID or of a document proving your identity.

Moreover, do not forget that you have the right to file a claim with the Spanish Data Protection Agency (AEPD), if you consider your data protection rights were violated, and submit it to C/ Jorge Juan, 6 28001-Madrid - FAX: 914483680- TEL.: 901 100 099- E-mail: ciudadano@agpd.es.

10. WHAT IS THE SCOPE AND LEGAL BASIS FOR DATA PROCESSING?

We detail below the scope of data processing carried out by one or all responsible Data Processors listed above.

PROCESSING ACTIVITY SCOPE OF PROCESSING LEGAL BASIS
Labor management Personnel management for entering to of employment agreement, control of records, payroll management Contractual Relationship
Tax and accounting management Processing needed for tax and accounting obligations fulfilment Contractual relationship
Legal obligation for the responsible person
Prevailing legitimate interests of the controller or third parties
Contacts management Data processing in order to be able to maintain communications with the concerned parties Contractual Relationship
Prevailing legitimate interests of the controller or third parties
Express consent of the concerned party
Occupational risks prevention Compliance with current legislation on occupational risk prevention and health supervision Contractual Relationship
Legal obligation for the responsible person
Video surveillance Images capturing by video surveillance system and/or alarm system with images capturing, in order to protect the assets of the entity Prevailing legitimate interests of the controller or third parties
Management of candidates for a job Selection of personnel and provision of jobs through curriculum management, personal interviews and assessment tests Vital interests of the data subject or other persons
Express consent of the concerned party
Informational communication and notifications Dissemination of activities and notifications of relevant information related to the entity's activity Prevailing legitimate interests of the controller or third parties
Express consent of the concerned party
Customers management Processing of data needed for commercial/contractual relationship maintaining with customers, invoicing, after-sales service, sending promotions, advertising and loyalty. Contractual Relationship
Business relationship
Advertising communication Communicating to customers and/or potential customers commercial information, notifications about actions and events of interest, offers, information about products and services. Express consent of the interested party
Labor control Workplace attendance by employees (holidays, absences, tally sheets) Contractual Relationship
Legal obligation of the responsible person
Prevailing legitimate interests of the controller or third parties
Suppliers Management Analysis, valuation, contracting, order management and payment management to suppliers Contractual Relationship
Management of website users’ log Recording, keeping and preserving web platform’s users Contractual Relationship
Express consent of the concerned party
Order management Management and traceability of orders placed through the different distribution channels of the manager Contractual Relationship
Business relation
Management of potential customers Being able to deal with the needed communications with potential customers and/or other interested parties, sending quotes, rates, product costs and other information requested prior to entering into a contractual relationship Business relation
Workforce training Processing of data needed for employees and interested personnel training Legal obligation of the responsible person
Prevailing legitimate interests of the controller or third parties
Warranty management Sold products warranty management in compliance with Royal Legislative Decree 1/2007 Legal obligation of the responsible person
Web Management Managing queries, contacts and complaints received through the website Express consent of the interested party

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